Engineered Grille Solutions | 888-759-7121
FAQ
Whether you’re looking for warranty info…want installation specs…or need a question answered, we’re here to help. Check out the online resources we have below or Contact Us, and we’ll reach out to you with the information you need.
- I need to send you a physical sample or product. What address do I use for shipping?
- What address do I use to send in a payment?
- What is the process for ordering or quoting through Creative Millwork?
- When will I receive an order acknowledgement?
- I do not need to order at this time, but I would like to get pricing. What do I need to do?
- How do I purchase Creative Millwork Grilles?
- Do you sell to homeowners?
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I need to send you a physical sample or product. What address do I use for shipping?
Creative Millwork of Ohio, Inc.
1801 West 47th Street
Ashtabula, Ohio 44004 Back to Top -
What address do I use to send in a payment?
Creative Millwork of Ohio, Inc.
PO Box 1157
Ashtabula, Ohio 44004 Back to Top -
What is the process for ordering or quoting through Creative Millwork?
For fastest results, please use our quote/ordering system located here:
If you have a special request or need additional help with a quote or order, please contact us by a method below and one of our Customer Service Representatives would be happy to assist you.
- Quotes Email: cmo@creativemillwork.com
- Orders Email: cmo-order@creativemillwork.com
- Phone: 888-759-7121
- Fax: 440-992-7867
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When will I receive an order acknowledgement?
Typically, within 24 to 48 hours of processing your order is when you can expect an acknowledgement. Please know that special requests (such as Anodized, Kynar, Specialty patterns, etc.) can take longer to process.
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I do not need to order at this time, but I would like to get pricing. What do I need to do?
You would fill out our quote form located here:
Please be sure to include window schedule line items, drawings, and/or copies of your blueprints if they are available to you.
If you have a special request or need additional help with a quote, please contact us by a method below and one of our Customer Service Representatives would be happy to assist you.
- Email: cmo@creativemillwork.com
- Phone: 888-759-7121
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How do I purchase Creative Millwork Grilles?
You can order our products by reaching out to your local window and door manufacturers, dealers, and lumber yards; they can assist you in placing an order with us.
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Do you sell to homeowners?
No, we do not sell direct to homeowners. However, a homeowner can special order our products by reaching out and ordering through window and door manufacturers, dealers, and lumber yards. They will assist you in placing an order with us.
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