Engineered Grille Solutions | 888-759-7121

FAQ

Whether you’re looking for warranty info…want installation specs…or need a question answered, we’re here to help. Check out the online resources we have below or Contact Us, and we’ll reach out to you with the information you need.


I need to send you a physical sample or product. What address do I use for shipping?
What address do I use to send in a payment?
What is the process for ordering or quoting through Creative Millwork?
When will I receive an order acknowledgement?
I do not need to order at this time, but I would like to get pricing. What do I need to do?
How do I locate a vendor who sells Creative Millwork grilles?
Do you sell to homeowners?

I need to send you a physical sample or product. What address do I use for shipping?

Creative Millwork of Ohio, Inc.
1801 West 47th Street
Ashtabula, Ohio 44004
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What address do I use to send in a payment?

Creative Millwork of Ohio, Inc.
PO Box 1157
Ashtabula, Ohio 44004
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What is the process for ordering or quoting through Creative Millwork?

All orders or requests for quotes must be emailed or faxed to Creative Millwork.

Email: cmo-order@creativemillwork.com
Fax: 440-992-7867
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When will I receive an order acknowledgement?

Within 24 hours or less of processing your order

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I do not need to order at this time, but I would like to get pricing. What do I need to do?

Please email or fax all available window info to us at:

Email: cmo-order@creativemillwork.com
Fax: 440-992-7867

Please be sure to include window schedule line items and note: grille profile, grille patterns and finish requirements. Copies of your blue prints would work as well.

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How do I locate a vendor who sells Creative Millwork grilles?

Depending on the type of material you’re looking for and your location, we can search for a vendor near you. Use the Contact Us link to email us for more information.

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Do you sell to homeowners?

No, we do not sell direct to homeowners. However if a homeowner wants a wood Creative Millwork product, Lowe’s offers a selection of our grilles by Special Order.

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